Florida Toll-by-Plate systems photograph a vehicle’s plate and bill the registered owner when no accepted transponder payment is recorded. Verify invoices through the official toll authority, update plate details in toll accounts, and dispute charges with documentation when a vehicle was sold, a plate was stolen or the image is wrong.
How Toll-by-Plate Works
Cameras capture the plate when a toll is not paid through an accepted transponder or other method. The toll authority uses registration data to mail or present an invoice. The invoice can include tolls and administrative charges according to the system’s rules.
Verify the Invoice
- Plate number and state
- Vehicle image, color and type
- Date and time
- Toll location and direction
- Invoice number and issuing authority
- Payment website domain
Go to the authority’s official site independently. Do not use a link in an unexpected text message claiming immediate license suspension.
Charges After a Vehicle Sale or Plate Transfer
If you left the plate on a sold vehicle or the buyer delayed title transfer, tolls can reach you. Gather the bill of sale, title copy, notice of sale, plate surrender/transfer receipt and insurance change. Update the toll account and dispute with the issuing authority.
Lost or Stolen Plate
Report the loss or theft promptly, replace/cancel the plate, and remove it from SunPass or other accounts. A police report and replacement receipt create a timeline for disputes.
Rental and Leased Vehicles
Rental companies may bill tolls under the rental agreement and add administrative charges. Compare the rental dates, plate, toll record and fee schedule. A personal transponder must be configured correctly to avoid duplicate billing.
Building a Toll Dispute
- Save the full invoice and envelope.
- Download or request the plate image.
- Write a factual timeline.
- Attach sale, theft, transfer or travel evidence.
- Submit before the deadline.
- Keep confirmation and follow up.
Toll Payment Text and Email Scams
Delete the message after preserving evidence, report it to the appropriate authority and access the official toll account separately.
Toll authorities and payment processes vary by road. Include the issuing authority and official invoice page.