Reporting and fixing errors
Correction Policy
Fast-changing fees, forms, statutes and office procedures require a transparent correction process.
What Counts as a Correction
A correction addresses inaccurate, incomplete or materially outdated information. Examples include a changed statute, retired form, revised temporary-tag use, new fee chart, broken official link, discontinued plate or changed office procedure.
How to Submit
Email the address on the Contact page with the page URL, exact heading or sentence, official source URL, access date and a concise explanation. Do not send private vehicle, identity or payment data.
Review Process
- Confirm the report points to the correct page and claim.
- Open the primary official source and check its revision/effective date.
- Compare related statutes, forms or agency pages when sources conflict.
- Assess whether the change is statewide, county-specific or transaction-specific.
- Update the text, links, table, FAQ and schema together.
- Revise the last-verified date when a material review is completed.
Material Errors
Errors that could cause unlawful driving, payment to the wrong service, privacy harm, missed deadlines or failed transactions receive priority. We may add an inline correction note when the prior statement could have materially affected users.
Minor Changes
Spelling, grammar, formatting and link maintenance may be corrected without a public note when meaning does not change.
Conflicting Official Sources
When official pages disagree, we do not guess. We identify the conflict, prefer the controlling statute or newest responsible-agency procedure where appropriate, and advise the reader to confirm with the office handling the transaction.
Requests We Do Not Treat as Corrections
- Removing accurate information because it is commercially inconvenient
- Replacing official guidance with an unsupported anecdote
- Publishing private owner data
- Changing a legal limitation to promote a lookup product
- Deleting a clearly labeled independent-site disclaimer
Response
We aim to acknowledge credible material reports promptly, but do not guarantee individual replies. The corrected page is the authoritative record of our current content.